Your Alt ID is nine followed by the phone number you used when you created your BlueWater Rewards. You can find your Alt ID in the app by tapping the barcode icon in the top right corner of the home screen.
FAQs
Have questions about the BlueWater Rewards program? You can quickly find the answers right here
About BlueWater Rewards
Rewards expire 12 months for the date of issuance. For example, if rewards earned on February 15th of this year expire March 31st of next year.
Yes, alcohol, tobacco, gift cards, carwash, and lottery will be excluded from your rewards tally.
You must complete the registration process to activate your BlueWater Rewards membership to redeem rewards.
Scan the barcode in your BlueWater Rewards app, enter your Alt ID at checkout or swipe your card to earn product discounts, free items and more.
BlueWater Rewards is a free loyalty program for BlueWater Markets branded convenience stores.
About BlueWater Rewards Debit
Your account will either be activated immediately, or you’ll be sent an email with additional instructions to complete your enrollment. If you are not activated immediately, the information that you provided will undergo a bank validation process. This process could take up to (3) business days after the enrollment date.
You are responsible for completing the bank verification step to activate the payment function. This step requires you to confirm two small test transactions that we post to your account for verification purposes.
If additional information is needed, you will be notified through subsequent email messages.
Swipe your card and enter your PIN or select “Mobile Pay” in the app and follow the prompts. Then, watch the price instantly rollback.
Use it the same way you use any other debit card at the pump or pay using the BlueWater Rewards app. In the BlueWater Rewards app, select “Mobile Pay” and follow the prompts. With both methods, you may pay for purchases in-store and at the pump.
You can sign up with or without a BlueWater Rewards card. Either download the BlueWater Rewards app and complete registration or click here to sign up online.
BlueWater Rewards Debit is an upgrade to BlueWater Rewards that lets you pay with your BlueWater Rewards account. Simply link your BlueWater Rewards to your checking account to enable debit transactions.
With BlueWater Rewards Debit, you’ll receive an instant price rollback at the pump. There are no enrollment fees or finance charges. Additionally, your participation will not impact your credit rating.
About BlueWater Rewards Debit Fees & Charges
Yes. Transaction velocity/usage limits vary. Please call Customer Service to find out what your usage limits are.
First, you should not conduct a transaction if you are aware that you do not have sufficient funds to cover the face amount of the transaction. If you do, the transaction will be returned by your bank and your BlueWater Rewards Debit program will be deactivated until you make good on your purchase. Returned transactions also result in a “Return Fee” permissible by state laws. ZipLine, or their assigned agents, will try to electronically collect the face amount of the transaction and the associated Return Fee on two attempts. If the company cannot collect through normal electronic means, your account will be flagged and referred to a collection service and your membership may be cancelled. We recommend that you have Overdraft Protection on the account used for your payment card account transactions to avoid additional return fees. By having Overdraft Protection with your bank, you may avoid our fees for any returned transactions.
Most banks do not charge for ACH transactions submitted to a CHECKING account. This is the same method that is currently used for paying mortgage payments, car payments and any authorized debits from your bank account. It is possible that some banks may charge a monthly fee for such services so please check with your bank for details. Charges will apply from your bank and from ZipLine if your transaction is returned as unpaid (NSF, Account Closed/Frozen, etc.). The return fee will be the maximum amount permissible by state law. This fee is separate from any fees that your bank may impose for such returns. We recommend that you have Overdraft Protection on the account used for your BlueWater Rewards Debit card account transactions.
Currently, there is not an enrollment fee and we do not charge a fee to the consumer for the use of the rewards or payment programs. Your BlueWater Rewards Debit account may be subject to an annual maintenance fee which would be properly disclosed at enrollment and/or prior to any fee amount being debited from your bank account. Also, your bank may charge fees relating to the ACH withdrawal of money from your checking account. Check with your bank for specific details. We do, however, charge a Return Fee if your bank returns a transaction unpaid. For this reason, we recommend that you have Overdraft Protection on the account used for your BlueWater Rewards Debit card transactions to potentially avoid additional return fees.
About My Account & Security
It will be necessary to replace your BlueWater Rewards Debit card if the magnetic stripe does not work. If you picked up your original card at a store location, you will need to pick up a new card and call Customer Service at 1-877-783-2583 and press debit option to add the new card and turn off the damaged card.
You may change your PIN by logging into the member website or the member link provided on your merchant’s website. Once you log in, you will need to click on your card/mobile number, then select the “Update My PIN” option. If you forgot your current PIN, then click on “Forgot PIN?” and follow the directions to reset your PIN to whatever new PIN you want.
No. The User ID/PIN that you select can be any 4-digit number and does not have to be the same account as the current PIN that you use with your ATM or web ID to your bank account. It is important to remember your PIN to use this method of payment.
ZipLine validates your enrolled bank account information to ensure that we have the correct account number, the account is open, and most importantly that the account belongs to YOU. We do so by submitting a deposit and withdrawal to your bank account. These “challenge” transactions are a test to confirm the validity of the account. The enrolled payment card account is not activated until this bank verification process is completed. You must confirm these two amounts once they appear in your account. A “verification” email will be sent to you, upon enrollment, which explains this activation process.
When you enroll in BlueWater Rewards Debit, the last four digits of the social security number are used for identity verification purposes (in addition to the other information you provided during enrollment), as an account security question and to protect you against fraud. The security of your data is very important to our business. Except for providing pertinent information to the participating merchant, we do not resell or disclose any information to a third party. Your enrollment data is kept safe in our secured database servers. This information is encrypted as soon as your enrollment is submitted.
It is important to recognize that you are issuing an electronic check when you use BlueWater Rewards Debit for payment. This is no different than writing a check at the supermarket and being asked to show your driver's license as an ID. No information will be taken from the magnetic stripe on your driver license and the driver's license will be used only to verify your identity as a participant in the program.
The security of your data is very important to our business. Except for providing information to participating merchants, we do not resell or disclose any information to a third party. Your enrollment data is kept safe in our secured database servers. If you have enrolled in the BlueWater Rewards Debit, the data you have provided is required to enable us to verify and link your information to your BlueWater Rewards Debit account to be able to perform ACH debit transactions. All bank information and PINs are encrypted as soon as your enrollment is submitted.
Your account must be registered so that you can redeem your rewards and an email is required for account registration
Because we’d like to celebrate it with you! Please see our Privacy Policy for other uses.
To update your Alt ID, simply update your phone number in the Profile screen.
Your Alt ID is the phone number you used when you created your BlueWater Rewards account. You can find your Alt ID in the Profile screen or by pushing the barcode icon in the top right corner of the home screen.
Rewards programs are based at an individual level, you are not able to have multiple rewards cards earning towards the same rewards account.
If you’ve added payment to your account, you may have multiple rewards cards associated with a single checking account.
Additional Questions
All merchandise discounts, free products, and cents per gallon savings can be redeemed at any BlueWater Markets location.
By participating in BlueWater Rewards, we’ll add each of your applicable purchases so you can easily track your progress in the app.
You can also view your current deals in the Rewards and Save sections of the app.
You can sign up with or without a BlueWater Rewards card. Either download the BlueWater Rewards app and complete registration or click here to sign up online.